New Job Hope For Adults In Drug And Alcohol Recovery

Doug Kiker (left) and Dan Schmalen are founders of Retrofit Careers, a job portal for those in successful drug and alcohol recovery.
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For most of his life when he was in between jobs, Tim Tulvey would toss his resume up on a hiring site like Indeed.com. He had decades of management experience working for landscaping companies, and even owned his own pest control business for a while.
“I was getting hits left and right,” Tulvey said, recalling previous times he’d posted. “I mean, there was companies reaching out to me a lot.”
But this time was different. This time, he had been through rehab, and picked up an assault charge. He didn’t get any bites.
For many with a history of addiction, finding a job can be tough. Of the 22 million adults in recovery in the United States, nine percent are unemployed — that’s more than double the overall rate. There are lots of reasons for this – addiction can cause people to go long stints without working, and that doesn’t look great on a resume. For others, like Tulvey, addiction goes hand-in-hand with jail time and a criminal record.
But that doesn’t necessarily make them less qualified for a job — or at least, that’s the logic behind a new hiring website called Retrofit Careers, designed specifically for people in recovery.
Tulvey was 50 years old when he decided he had to stop drinking. It had gotten bad — each day when he woke up, he knew he’d be drinking by lunchtime until he went to bed at night. He had no illusions that quitting would be easy — he checked himself into rehab and after, moved into a recovery house to get back on his feet. But he was homesick, and wanted to move back into his own place. As soon as he did, he started drinking again. One day, he blacked out and threw a glass at the wall, hitting his wife. He was arrested for assault and spent almost a month in jail.
Tulvey had been working as a warehouse manager for a construction company, and through rehab and the assault charge, his boss agreed to keep him on. But maintaining regular hours on probation can be tricky — as a condition of his release, Tulvey had to carry a breathalyzer that he was required to blow into at random times to give his bail officer a blood alcohol level. But, Tulvey says, often the machine didn’t work right. So, to prove he wasn’t drinking, he would have to take a train from his job in the northern suburbs of Philadelphia, into the city, and hop on another train to head South to the courthouse where he would blow a negative breathalyzer test in person for his bail officer.
Pretty soon, Tulvey’s boss said all the trips to see his bail officer were eating up too much of the workday, and he let him go.
Tulvey put his resume on Indeed, like usual, but he didn’t get any responses. He figured potential employers must be doing background checks. So, he stopped even applying for lots of the jobs he thought he’d be qualified for.
“Right now, I’m steering away from anything that I think might be iffy as far as, you know, having an assault on your record,” Tulvey said. “I mean, I’m not that person, but the word assault says it all.”
Eventually, Tulvey got a job with the recovery house where he lives — they knew about his past, but also trusted that he was a good guy.
That idea — that with a little context, employers will give someone a chance — is the foundation for Retrofit Careers. Doug Kiker, who has been sober for 13 years, is one if its founders. He always made an effort to hire people in recovery for his construction business, and he knew there were other employers out there like him. So he figured there should be a formal way to connect people in recovery with workplaces that will understand their situation.
“So that even if the question’s asked, the answer is, well, this is when I was rehabbing, this is when I was on the street, this is why I got fired from my last job,” Kiker explained.
It may seem like a tough sell to ask employers to pay to post jobs that draw from a pool of applicants in recovery. So far, Retrofit has just a handful of employers advertising for jobs. But more and more, job places are actually looking for people with a history of addiction. While private job boards are less common, some states are aggregating “recovery friendly workplace” lists.
Delta lighting runs a bustling call center just north of Philadelphia. Its 50 or so sales reps sell lighting and cleaning supplies to companies across the country. Joe Arndt is Vice President there. He’s been recruiting workers with a history of addiction for years and says he’s found they make great employees.
“They’re tremendously loyal to us, and they just work harder because they realize that they don’t necessarily have a lot of other options which is kind of sad,” he said.
When Arndt heard about Retrofit, he called to see how he could advertise for open positions at Delta.
“I’m not gonna sit here and say like we’re saints and we really want to help the community, which we do, but at the same time, we see it is an opportunity to get more employees like the ones we had gotten,” he admitted.
Arndt says he knows there are risks involved with hiring people in recovery – commission jobs aren’t for everyone, and the potential for relapse is real.
But, he says, a lot of those are risks you’d come up against with anyone. At least this way it’s out in the open.
More Harassment Allegations Emerge At CBS
The network is under fire — again — for its workplace culture and its treatment of female employees. A potential merger could bring more upheaval for the company.
SCOTT SIMON, HOST:
The board at CBS has a lot to fret about these days, with multiple sexual misconduct allegations and settlements involving top executives and stars. With all of this turmoil, even the future of CBS seems unsettled. There’s talk of merger with another company. NPR’s David Folkenflik has been covering the story for us and joins us now. David, thanks for being with us.
DAVID FOLKENFLIK, BYLINE: Of course.
SIMON: Tell us about some of these latest developments at CBS, where, I should say up front, I’m a special contributor to “CBS Sunday Morning.”
FOLKENFLIK: Where to start, Scott? I think first you’ve got to acknowledge The New York Times story, just this week, about a secret settlement between CBS network and the actress Eliza Dushku, who was – she had a part that was on several episodes of the hit series “Bull” on CBS, a primetime show. And she said that she complained about repeated remarks made by the star of the show, Michael Weatherly, that she felt, in a sense, violated. She brought it up, felt dismissed, and they phased her character out, even though they had planned a several-season arc for her. She received a $9.5 million payout that apparently would have been roughly equivalent to what she would have received had she stayed on the show for those years.
Most recently, the executive producer of the CBS News show, “CBS This Morning,” Ryan Kadro, is out. He’s going to leave the network as of next month. He had been executive producer when Charlie Rose was there, at least, for a stretch of when Charlie Rose was there as its star. There’s just been a couple of settlements of suits that CBS has made of women who said they were harassed by Charlie Rose, the star of that show and “60 Minutes.” And Kadro is on his way out. It may well be that his departure has something to do with those settlements, as well.
SIMON: And of course, this comes after the so many stories of misconduct by Les Moonves, former head of CBS, and moreover, his effort to hide those action with what amounts to bribes. What’s CBS done about that?
FOLKENFLIK: Well, the question on its plate at the moment is whether or not it’s supposed to pay the $120 million that it might appear that Les Moonves is due, as extraordinary as that figure is, for his service and for what his contract stipulates in departing from CBS as its chairman. He was forced out earlier this year. In fact, the very actions to – as investigators claim, the law firms doing this claim – to mislead, to deceive, to lie to the investigators and, in fact, to erase evidence may well be caused for the board to step in and to void or to diminish that payment. It would be quite an insult added to the injury that a number of women have said that Les Moonves did if he were to be paid off such a huge amount for being fired, effectively, as a result of the public awareness of what he had done to them.
SIMON: And, David, in your reporting, have you come across people who believe there’s a climate at CBS – entertainment division and parts of the news division – that foster sexual harassment and maybe even sexual assault?
FOLKENFLIK: Well, you know, the most glaring example of this in many ways is Fox News under Roger Ailes. But this was very disturbing coming from the top. Les Moonves had been essentially running CBS for two decades. And if you look at what happened in the news division, as well – the fact that Jeff Fager, a former executive producer of “60 Minutes” and former chairman of CBS News, has been accused of sexual harassment and tolerating a culture at “60 Minutes” of that, the fact that it turned out his predecessor, Don Hewitt, according to revelations, had essentially sexually assaulted former subordinate and colleague female subordinate so severely that CBS ended up paying her what totaled up to $5 million over the years in payments that apparently have still been going on as recently as this year, it’s hard not to think that there’s a climate that is not only hostile to women, but hostile to the idea of accountability for this kind of behavior, at least until these revelations now.
SIMON: And there’s a merger on the table?
FOLKENFLIK: It certainly looks likely. Shari Redstone is the controlling owner of both CBS and Viacom. She has wanted to merge these sister companies once more, reunify them. And the main obstacle in her way was Les Moonves and the corporate board at CBS that had been supporting him. That board has changed. The sympathies toward Moonves’ position’s changed, and Moonves is gone. So it would seem as though the stars are aligning for her to be able to get control of both companies and to ultimately bring them under the same umbrella.
SIMON: NPR’s David Folkenflik. Thanks so much.
FOLKENFLIK: You bet.
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U.S. Gets A Big Win In Its Long Fight With Mexico Over 'Dolphin Safe' Labels

Tuna, seen on display last year at a fish market in Mexico City. The World Trade Organization dealt Mexico a defeat on appeal Friday, dismissing the country’s argument that labeling regulations in the U.S. violated WTO rules.
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Henry Romero/Reuters
More than a decade since Mexico first brought its case to the World Trade Organization, the country has lost its argument that U.S. labeling rules unfairly discriminate against its fishing industry. The WTO’s appellate body announced Friday that it was dismissing Mexico’s claim, saying the U.S. had justly denied Mexican tuna products the use of its “dolphin safe” label.
Though the label is not mandatory for tuna products to be sold in the U.S., denying Mexico the label, as the WTO itself observes, “constitutes an ‘advantage’ on the US market for tuna products.”
Authorities north of the border reject Mexican tuna products because they generally reject Mexican fishing techniques in the eastern Pacific Ocean — which frequently involve tracking dolphins because they often swim with tuna. Tuna fishers using large nets can kill large numbers of dolphins.
Here is what one of those “dolphin safe” labels may look like.
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“But over the years, those numbers have dropped significantly. Fishermen now use techniques so the mammals can escape. They’ve banned night fishing. And all boats in Mexico’s tuna fleet have independent observers onboard,” NPR’s Carrie Kahn reported in 2013, when a previous WTO ruling sided with Mexico.
Mexico’s government told the WTO that now that these changes were in place, it was unfair to punish Mexico in the U.S. market. The WTO initially agreed but then reversed itself in October 2017, and it was this decision that the WTO appellate body upheld Friday.
U.S. Trade Representative Robert Lighthizer said in a statement released last October, “The Trump Administration is committed to defending U.S. rights to enforce environmental measures that protect wildlife and facilitate fair trade.”
Environmental advocates cheered Friday’s decision, with Humane Society International calling it “truly amazing news for dolphins.”
“The WTO has delivered a US victory in what looks to be the final & decisive battle of a long war between the US & Mexico over the US Dolphin Safe label.”
(2/2) This is truly amazing news for dolphins! We really appreciate the herculean efforts over the years from @USTradeRep to defend this important measure at all costs. ?? pic.twitter.com/Nr2j8j56Xi
— Humane Society Int’l (@HSIGlobal) December 14, 2018
'An Indescribable Feeling': Virgin Galactic Makes Historic Trip To Edge Of Space

Observers watch Virgin Galactic’s SpaceshipTwo take off for a suborbital test flight of the VSS Unity in Mojave, Calif. The company marked a major milestone Thursday as Unity made it to a peak height of more than 51 miles, meeting the Federal Aviation Administration’s definition of spaceflight.
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Virgin Galactic says it has reached a rather lofty milestone.
During a test flight Thursday morning in Mojave, Calif., a pair of pilots flying the company’s SpaceShipTwo spacecraft hit an altitude of 51.4 miles. That height clears the 50-mile threshold that is sometimes considered the boundary of space.
“Today, as I stood among a truly remarkable group of people with our eyes on the stars, we saw our biggest dream and our toughest challenge to date fulfilled,” Virgin founder Richard Branson said in a statement released Thursday. “It was an indescribable feeling: joy, relief, exhilaration and anticipation for what is yet to come.”

A close-up of Virgin Galactic’s SpaceshipTwo, seen Thursday during a test flight in Mojave, Calif. The craft, known as the VSS Unity, took off attached to an airplane, then fired its rocket motors to reach new heights.
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Gene Blevins/AFP/Getty Images
The space tourism company’s feat marks the first successful manned space flight launched on U.S. soil since NASA retired its space shuttle program in 2011. It has also earned the plane’s pilots, Mark “Forger” Stucky and Frederick “CJ” Sturckow, commercial astronaut wings from the Federal Aviation Administration.
“Like the early days of aviation, these commercial space flights take grit and innovation — the very attributes it takes to blaze a trail for generations to follow,” the FAA said in its announcement. “It’s that grit and innovation we want to recognize.”
Congrats to @VirginGalactic on SpaceShipTwo successfully flying to suborbital space with our four @NASA_Technology payloads onboard. With a good rocket motor burn, the mission went beyond the 50-mile altitude target. Learn more about our tech onboard: https://t.co/CnVFu1eSQz https://t.co/D1AhE1Uzxm
— NASA (@NASA) December 13, 2018
It should be noted that Virgin is using one measure of where space begins — but it’s not the only one. Perhaps the most common definition of space is the Karman Line, which is about 62 miles (100 km) above sea level.
“In theory, once this 100 km line is crossed, the atmosphere becomes too thin to provide enough lift for conventional aircraft to maintain flight,” the National Oceanic and Atmospheric Administration explains, noting that many international organizations use the Karman Line as their own benchmark. “At this altitude, a conventional plane would need to reach orbital velocity or risk falling back to Earth.”
SpaceShipTwo looking back on Spaceship Earth ? pic.twitter.com/ynr31mKzzf
— Virgin Galactic (@virgingalactic) December 13, 2018
However you measure it, though, the flight represents a triumph for Virgin Galactic — and a stark change from just over four years ago, when the company grabbed headlines for a very different, altogether tragic reason. In October 2014, its spacecraft crashed during a test flight over the Mojave Desert, killing one of the pilots aboard and severely injuring the other.
The National Transportation Safety Board’s months-long investigation into the incident ultimately concluded that it was caused by human error — though, as NPR’s Geoff Brumfiel reported at the time, “investigators found that SpaceShipTwo’s design was also to blame.” The believed that the ship should have had better safeguards to protect against such mistakes.
So the company went to work on updating the design, ultimately rolling out the ship flown Thursday, which goes by the name VSS Unity. Earlier this year, the supersonic plane climbed to about 32 miles during its third-ever rocket-powered flight.
“I’ve been so proud of the [Virgin Galactic] team, how they’ve responded to [the tragedy] and really moved forward with a sense of urgency,” Virgin Galactic CEO George Whitesides told CNN Business two weeks ago.
Unlike other rockets launched by NASA, Virgin’s spacecraft does not make a vertical launch from a pad on the ground. Instead, it is carried into the sky by another, larger plane, which then detaches the craft and drops it like a bomb. Then, the VSS Unity activates its rockets to push itself even faster, turning upward at the same time.
YouTube
Thursday’s test flight “saw a 60 second planned rocket motor burn which propelled VSS Unity to almost three times the speed of sound and to an apogee of 51.4 miles,” the company explained in its news release. “As VSS Unity coasted upwards through the black sky and into space, Virgin Galactic Mission Control confirmed the news and congratulated the two astronaut pilots: ‘Unity, Welcome to Space.’ “
The successful spaceflight is something of a coup for Virgin Galactic, which has been competing with other commercial space ventures — Elon Musk’s SpaceX and Jeff Bezos’ Blue Origin among them — in what is increasingly becoming a crowded field. While SpaceX has had some high-profile launches of its own lately, Virgin Galactic says Thursday’s flight marks “the very first time that a crewed vehicle built for commercial, passenger service, has reached space.”
The development also likely comes as welcome news to the prospective space tourists who have already invested heavily in tickets aboard the first official flights, whenever they get off the ground. The price for a single ticket runs up to a quarter of a million dollars.
Economic Insecurity
LARS HAGBERG/AFP/Getty Images
Economic insecurity doesn’t get captured by the broader macroeconomic indicators. But if you suddenly get sick, can you afford to go to the doctor? Do you ever worry that you’ll run out of money to feed your kids before your next paycheck? Is your paycheck steady enough that you can plan and budget for future expenses? And if you needed to fix your car, would you still have enough money left over to afford that month’s rent? These are questions that even people with jobs — maybe even better jobs than they had last year — still struggle to answer. Today on the show, we look at some indicators that shed light on economic insecurity in the U.S.
And a special thanks to Matt Klein and Noah Smith for their recent articles on economic insecurity, to which we referred for this episode.
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Huawei Executive Granted Bail In Canada, Former Canadian Diplomat Is Detained In China

Supporters Ada Yu and Wade Meng (no relation) stand outside the British Columbia Supreme Court on Monday before the bail hearing for Huawei Technologies CFO Meng Wanzhou in Vancouver.
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Rich Lam/Getty Images
Updated at 7:03 p.m. ET
A Canadian judge ruled Tuesday a Chinese tech executive, detained at the request of the U.S., can be free on bail while awaiting an extradition hearing.
The judge said Meng Wanzhou must meet stringent conditions aimed at making sure she doesn’t flee Canada for China.
The Vancouver judge, William Ehrcke, said Meng must post bail of $10 million Canadian ($7.5 million U.S.), according to Reuters. A portion of the money must be paid by other people, who presumably don’t have the vast resources of Meng’s family and would take a greater hit if she absconded.
Other conditions include handing over her multiple passports to the court, wearing an electronic monitor and not leaving home overnight.
Ehrcke said he believed under those conditions, the risk that she wouldn’t appear when required could “be reduced to an acceptable level.” He set her next court appearance for Feb. 6.
Ten days after Canadian authorities detained Meng, China reportedly detained a former Canadian diplomat — ratcheting up tensions in this diplomatic row.
The International Crisis Group said Tuesday it was aware of the reports that its North East Asia senior adviser Michael Kovrig had been detained. “We are doing everything possible to secure additional information on Michael’s whereabouts as well as his prompt and safe release,” the Brussels-based organization said in a statement. Kovrig was formerly a diplomat to Beijing and Hong Kong, as well as the United Nations.
Canada Public Safety Minister Ralph Goodale said he was “deeply concerned” about a Canadian citizen detained in China, but did not identify the person, Reuters reports.
While China has not discussed Kovrig’s detention, Bob Rae, former premier of Ontario tweeted that he finds the reason obvious: “Of course it’s clear. It’s called repression and retaliation.”
This wouldn’t be the first time that China has held a Canadian as part of larger geopolitical events. In 2014, a Canadian couple was arrested and detained seemingly as retribution for the U.S. seeking the deportation from Canada of a Chinese national accused of stealing U.S. military secrets. The husband, Kevin Garratt, was imprisoned for two years.
In Meng’s case, the U.S. seeks her extradition to stand trial on fraud charges. Meng, the chief financial officer at telecom juggernaut Huawei, owns two multimillion-dollar homes in Vancouver. Her lawyers offered those properties and a cash payment as bail, amounting to about $15 million, The New York Times reports.
She also offered to pay for the costs of her own security, and suggested her Chinese husband and the head of a security firm could be her sureties to guarantee her presence in court, an idea that the judge questioned.
“Is it appropriate to name as a surety someone who is not ordinarily resident in Canada, even though they might have the status which would permit them to reside in Canada?” said Justice William Ehrcke, according to the Vancouver Sun. “The purpose of naming a surety is that they act as the jailer for the person during the period of release. So that’s an important responsibility.”
In a letter, the U.S. Justice Department argued strongly against Meng’s release, warning that she would likely flee back to China, which has no extradition treaty with the U.S. The Justice Department also pointed to Meng’s access to enormous wealth: She is the daughter of Huawei’s founder, Ren Zhengfei, whom the U.S. says has a net worth of $3.2 billion and is the 83rd richest person in the world.
The Justice Department says that around April 2017, Huawei (and Meng) became aware of a U.S. criminal investigation into the company, and so its executives began avoiding traveling to or through the U.S. Meng traveled to the U.S. “on numerous occasions” from 2014 to 2016, but made no further trips to the U.S. after March 2017.
Meng has used seven different passports — four from China, three from Hong Kong — in the past eleven years, U.S. authorities say, adding that she may have more they don’t know about. “Even if Canadian authorities seized Meng’s travel document that she used to arrive in Canada, she could use any number of additional travel documents to flee from Canada,” they write.
Her husband, Liu Xiaozong, denies in his affidavits that Meng has extra passports, and says she needed the new ones, the Sun reports:
“His wife, he says, travelled so frequently between 2007 and 2016 and required so many visas that ‘the pages in these passports for such visas were utilized, requiring the acquisition of the replacement passports.’
Other passports were ‘broken,’ invalidated and replaced to reflect changes in her name after their marriage.”
As NPR’s Shannon Van Sant has reported, the U.S. alleges that Huawei used a Hong Kong-based subsidiary called Skycom as a shell company to circumvent U.S. sanctions on Iran:
“Meng’s arrest has become a flashpoint in relations between the U.S. and China, and came on the same day President Trump and China’s President Xi Jinping agreed to a 90-day truce in a trade war between the two countries.
“Huawei is China’s largest telecom equipment maker. Its sales recently surpassed Apple, making Huawei the world’s top supplier of mobile phones. U.S. intelligence agencies have warned Americans not to buy Huawei phones because of concerns over espionage, and pressured allies to not use Huawei technology.”
The Sun reports Meng is being held at the Alouette Correctional Centre for Women, about 20 miles east of Vancouver.
Unto The Brexit
British politicians were due to vote today on Prime Minister Theresa May’s plan to take the UK out of the European Union. In a last minute twist however, May announced a postponement of the parliamentary vote.
This reflects the lack of support in Britain for her plan, especially disagreement and worry over what to do about the border between the Republic of Ireland and Northern Ireland. Today on the Indicator, we talk to economist Tim Harford about why the Irish border is such a sticking point, and why it’s so important for the UK to have a comprehensive agreement with Europe in place before it leaves the Union.
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Exclusive: Ed Department To Erase Debts Of Teachers, Fix Troubled Grant Program
Lily Padula for NPR
For public school teacher Kaitlyn McCollum, even simple acts like washing dishes or taking a shower can fill her with dread.
“It will just hit me like a ton of bricks,” McCollum says. ” ‘Oh my God, I owe all of that money.’ And it’s, like, a knee-buckling moment of panic all over again.”
She and her family recently moved to a much smaller, older house. One big reason for the downsizing: a $24,000 loan that McCollum has been unfairly saddled with because of a paperwork debacle at the U.S. Department of Education.
But for McCollum and many public school teachers, it appears the nightmare is nearly over.
The Education Department is releasing a plan Sunday to help these teachers who have been wrongly hit with debts, sometimes totaling tens of thousands of dollars, because of a troubled federal grant program.
The move comes after an almost year-long NPR investigation that brought pressure on the department. In May, the Education Department launched a top-to-bottom review of the program. Amid continued reporting, 19 U.S. senators sent a letter, citing NPR, saying the problems should be fixed.
When NPR breaks the news to McCollum that the Department of Education is going to fix this, she is astonished.
“Are you serious?” McCollum says quietly. The teacher from Columbia, Tenn., is in her new home, where the walls are bare but there’s a Christmas tree that she and her her husband, A.J., have just put up. The floor is littered with pine needles as her 19-month-old son, Louther, plays in the next room.
Her eyes well up. She lifts a hand to her mouth and laughs. And then she cries. “That is such good news. Oh, that is such good news.”
Kaitlyn McCollum with her husband, A.J., and son, Louther, after learning of the Department of Education’s decision to help teachers who had lost their TEACH grants because of paperwork problems.
Alexis Marshall for NPR
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Alexis Marshall for NPR
The source of the trouble for these teachers boils down to one word: paperwork.
Since it began in 2008, the goal of the TEACH Grant program has been to entice talented, young teachers to take hard-to-fill jobs at schools in lower-income districts, where they are badly needed.
Grants for aspiring teachers to work at low-income schools
Here’s how it works. Aspiring teachers get grant money to help pay for their own college or graduate school. In exchange, they agree to teach a high-need subject, including math or science, for four years in a school that serves low-income families.
But for many teachers, it has turned into a financial disaster because their grants were converted to loans — with interest. All because of paperwork issues.
“On the phone, honestly, I cried at one point. I was like, ‘This isn’t right. It’s not fair,’ ” says Victoria Libsack, who had her grants involuntarily converted to loans after her first year of teaching in a low-income, South Phoenix, Ariz., school.
Libsack had pleaded with a call center agent to reverse the conversion. “I kept asking [for help], and they’re like, ‘I’m sorry. There’s nothing we can do.’ And I was just crying to them, like, ‘How is this even possible?’ “
Here’s what happened: The program requires teachers to submit paperwork annually, for four years, certifying that they are teaching in a low-income school. But the form itself is notoriously obscure. Even the Department of Education agrees, calling it “too complicated and confusing” in one internal document.
Making matters worse, reminders to complete the paperwork are sometimes sent to outdated addresses, and for many teachers, the form must be completed over the summer when their principals, who have to sign it, are away on vacation.
The most significant issue is the deadline. If teachers submit their paperwork late, or if it’s missing a signature or a date — any little problem — the consequences are catastrophic.
One missed deadline and a $24,000 loan
For three years, McCollum sent in her paperwork on time without incident. But in her fourth year of teaching, the last year she had to submit it, she was told her form had arrived late, and her grants were converted to loans, with interest. That’s why she now owes more than $24,000. At the time, McCollum wrote a formal appeal:
“I now face owing the equivalent of a new car [payment] … because the paperwork was received from me a week after the deadline. I humbly ask that you consider all of the years of my hard work and dedication to inner city education. … My husband and I both have worked so incredibly hard to be anywhere but this situation. … We thank you for your consideration and truly hope that you find favor with us on this issue, as it could truly change our lives.”
McCollum’s appeal was denied.
So were Libsack’s appeals for help. She was told her paperwork was processed one day late. And it has been the department’s policy that even if paperwork is just a day late, that should trigger the conversion of a grant to a loan — a process that is irreversible.
“Teachers who work in Title I schools are passionate and they are giving all of themselves,” Libsack says. “So to take advantage of teachers in this way is … so unjust and something needs to be done about it.”
Internal department documents obtained by Public Citizen, a consumer advocacy group, show that even FedLoan, the company that manages the program for the department, recognized that this paperwork inflexibility was hurting qualified teachers and advised the Education Department to fix it. In one 2015 interaction with the department, FedLoan wrote:
“We believe that [annual] certification is an obstacle for TEACH Grant recipients to completing their service obligation, and doesn’t represent their having no intention to honor the meaning behind the grant: that they serve a low income school in a high need field.”
In the memo, FedLoan even requested the authority to change loans back to grants for teachers who were clearly meeting the spirit of the program — teachers like McCollum and Libsack.
Now, in a tacit acknowledgement that the terms of the program have been too inflexible and punishing, the department is doing something about it.
A second chance
The Department of Education now says it will give teachers who lost their grants because of paperwork problems a second chance to prove they were meeting the program’s teaching requirements. It doesn’t matter if a form arrived late or incomplete in the past. If teachers can now document they were teaching a high-need subject in a low-income school, which was the purpose of the program, they’ll get credit for those years of service and have their loans turned back to grants.
McCollum teaches at Columbia Central High School in Tennessee. After she was told her TEACH Grant paperwork was late, her grants were converted to loans.
Stacy Kranitz for NPR
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Stacy Kranitz for NPR
“We get focused on, you know, budgets and legislative requirements and things like this, and frankly, I think sometimes we forget who we ultimately work for,” says Chris Greene, the chief customer experience officer for the Education Department’s Federal Student Aid office. “We know these folks made career-defining decisions to do very noble work. We are absolutely supportive of it. We know we can do better, and that’s what we’re trying to do today.”
Here’s how this fix will work. For teachers who can prove they have fulfilled all four years of service, their debts will be erased. If they have been paying back these loans, the department says those balances will be erased and teachers will be refunded whatever they have paid into the system.
For teachers who have not yet taught the full four years, they too can now get credit for all years served in a qualifying school, regardless of any past paperwork problems. Their loans will be converted back to grant status, and they will have the opportunity to get back on track and complete their service. One caveat: the original terms of the program require that teachers complete four years of service within an eight-year window, and that’s still the case.
Also, none of this will be automatic. As part of this change, the department will reach out to teachers it thinks might qualify for the fix, which it is calling a “reconsideration process.”
But Federal Student Aid Communications Director April Jordan says the burden is still on teachers to speak up. To get their money back, “they need to raise their hand and tell us that they want us to take a look at their certification again,” she says.
If they do that, thousands of teachers around the country who have been hurt by the program would likely be eligible for help.
The scale of the problem
An internal Department of Education survey that was first obtained by NPR found that 1 in 3 participants whose grants had been converted to loans said that he or she was nevertheless likely to meet TEACH’s service requirements or had already met them. The report estimated that was upwards of 12,000 teachers.
Another internal document, obtained by Public Citizen, shows that more than 4,000 formal disputes have been filed by teachers who lost their grants because of late paperwork. And those disputes very likely understate the scale of the problem.
Many teachers have told NPR that call center workers actually advised them not to bother disputing the loss of their grants if they missed a deadline.
“I’m like, ‘Let me talk to your supervisor,’ ” David West told NPR earlier this year. The Lexington, S.C., teacher called FedLoan when his grants were involuntarily converted because of late paperwork. West says the representative on the phone told him, “You can talk to who you want and … you can try to appeal this if you want. But nobody ever wins.”
David West, an art teacher in South Carolina, is a recipient of a TEACH Grant that was converted to a loan after he sent in a form with a mistake.
Sean Rayford for NPR
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Sean Rayford for NPR
As part of its fix, the department says it will also review the older cases of an additional 10,000 teachers whose grants appear to have been converted to loans completely by mistake.
The department is also making changes to protect future teachers. It is extending deadlines and redesigning the certification process to make it much less likely that teachers run into paperwork problems in the first place.
Not all good news
Some teachers who lost their grants say they chose, as a result, to change schools or quit teaching altogether. For these teachers, completing their service within the program’s 8 year window may be a challenge.
They include teachers like Libsack. She says she taught for three years in a qualified South Phoenix school but moved to another state and now teaches in a school that doesn’t qualify. Six years have passed in Libsack’s eight-year window. So to erase her debts under the new fix, the clock is ticking. She would need to quit her current job and teach another year in a low-income school within the next two years.
“I’m very happy that I at least have a chance to not have to pay back all this money,” Libsack says. “But it also puts me in a bad situation because this school where I’m working now, I’ve established relationships with kiddos and families and staff. And so now I’m going to have to rethink next year because I don’t have a very big window.”
Libsack says she wishes the department would give teachers like her more time. Julie Murray agrees. An attorney with Public Citizen Litigation Group, Murray has been fighting the department to release documents related to the TEACH Grant program.
In fact, Murray says, “the department already has a policy where it suspends the eight-year period in some circumstances. So this is not a case in which Congress hasn’t given the department authority.”
Murray points to one more challenge that, she says, the department may have to contend with: The paperwork form the program provides teachers to certify that they taught in a given year doesn’t appear to have gone through a required government review, though it’s not clear what, if anything, that might mean moving forward.
Murray says the department should further overhaul the program over the coming months in a process that’s already underway, known as negotiated rule-making.
“I am ecstatic”
One thing is clear. For teachers who have been hurt by this program, the fix the department is announcing Sunday could help many of them get their grant money back and move on with their lives.
While McCollum still has to go through the official reconsideration process, which could take several months, she says she is going into the holidays with a $24,000 weight off her shoulders.
“I feel very much freed,” she says. “I am ecstatic.”
The department is working to finalize the details of its fix by the end of January.
Teachers are encouraged to go to www.studentaid.gov/teach-reconsideration to find out what they need to do.
NPR wants to hear from teachers as they go through the reconsideration process. Please share your stories with us here. You can find all of NPR’s reporting on the troubled TEACH Grant program here.
Facing Critical Labor Shortage, Japan Opens Door Wider To Foreign Workers

In front of Japan’s parliament on Friday, people stage a rally against the bill to allow more foreign workers into the country.
Kazuhiro Nogi/AFP/Getty Images
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Kazuhiro Nogi/AFP/Getty Images
Japanese lawmakers have passed controversial legislation expanding the number of semi-skilled foreign workers who can live and work in the notably insular nation for up to five years.
Japan has been pressed to make the change because of a critical labor shortage that results from its rapidly aging society and low birth rate.
Japan’s upper house of parliament passed the law 161 to 76 just after 4 a.m. Saturday local time, after a day when the opposition parties tried to unsuccessfully to block the measure.
The law will go into effect in April 2019.
The legislation has been viewed as a last-resort measure by Prime Minister Shinzo Abe’s ultra-conservative government to address a severe shortage of workers in 14 industries, including restaurants, nursing, construction and agriculture.
According to the Associated Press, two categories of workers will be accepted, with conditions that will discourage them from trying to immigrate permanently.
The law will apply to as many as 345,000 less-skilled workers who will be allowed to stay for up to five years, but not bring in family members. It will also permit higher-skilled workers to enter with their families for 10 years and will provide them a path to Japanese citizenship. Both categories will have requirements for Japanese language competency.
Japan’s population is expected to decline from about 127 million to about 88 million by 2065, according to the National Institute of Population and Social Security. In September, Japan’s Internal Affairs and Communications Ministry released data showing that for the first time, one in five people in the nation is older than 70.
Japan has felt the pressure of an aging population and declining birthrates for decades. The government has tried to meet labor shortages by encouraging more employment of women and older workers, and using more robots and other automation.
And it does have foreign workers. Their number has more than doubled since 2000 to nearly 1.3 million last year, out of a working-age population of 67 million, according to the AP.
“Workers from developing Asian countries used to stay mostly behind the scenes, but not anymore. Almost all convenience stores are partly staffed by Asian workers and so are many restaurant chains.”
Many foreigners are working in Japan on training visas “that don’t allow them to switch jobs even if they are abused or underpaid,” says The Wall Street Journal editorial board. Thousands of student visa holders also work in Japan, often for longer than the 28 hours a week legally allowed.
But until now the government has resisted opening the door to a legal influx of semi-skilled foreign laborers, as many Japanese, particularly Abe’s right-wing supporters, fear a loss of cultural distinctiveness and homogeneity. It’s one reason the government has been careful not to characterize the new visa program as immigration.
But, as The Washington Post reports, Abe’s government is “closely entwined with the business community, and the message it hears from every quarter — shipbuilding and construction, agriculture and fishing, elder-care establishments and convenience-store owners — is ever more insistent: We need more workers.”
A report by Tokyo Shoko Research showed the number of bankruptcies in Japan caused by staff shortages doubled between 2016 and 2017, according to The Wall Street Journal.
New Congresswoman Will Pay Her Interns $15 An Hour. Is That A Big Deal?

Democratic Rep.-elect Alexandria Ocasio-Cortez of New York (left) has pledged to pay her interns $15 an hour. She is seen here with Democratic Rep.-elect Deb Haaland of New Mexico.
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When Alexandria Ocasio-Cortez takes office next month, representing New York’s 14th District, she will be a part of the “blue wave” of new Democrats in the House. But the 29-year-old may end up being a part of a different kind of wave, too: a bipartisan effort for members of Congress to pay the interns they employ.
“Time to walk the walk,” she tweeted on Tuesday. “Very few members of Congress actually pay their interns. We will be one of them.” And she pledged more than just a stipend: Her interns will make $15 an hour.
Last year, two former unpaid House interns, Carlos Mark Vera and Guillermo Creamer, founded an organization called Pay Our Interns. They collected data about who pays what on Capitol Hill, and they found that about 90 percent of House offices don’t pay their interns at all — a figure that Creamer called “abysmal.”
The numbers are a bit better on the Senate side: Half of Senate Democrats pay their interns at least a stipend, while 55 percent of Senate Republicans do.
As for the $15 hourly wage, only three members of Congress currently pay their interns so well, Creamer tells NPR: Sen. Bernie Sanders, I-Vt., Doug Jones, D-Ala., and Rep. Adam Smith, a Democrat from Washington state.
In the for-profit world, the Department of Labor’s rules on paying interns have been clarified in recent years to state that that an intern must be the “primary beneficiary” of the internship, rather than the company. If the company is the primary beneficiary, then that intern is really an employee, and employees are entitled to minimum wage and overtime.
But those laws exempt internships at nonprofits and in the public sector. Thus congressional offices are not obligated to pay interns, and often, they don’t.
The House and Senate both passed bills earlier this year appropriating money for intern pay. The House approved $8.8 million, giving each member’s office $20,000 per year to pay interns. The Senate version includes $5 million, to be allocated according to a state’s population, providing an average of $50,000 per office.
Despite those new pools of money, most members haven’t started to advertise paid internships, Creamer says, because they’re waiting for new guidelines about using the funds. And that’s an issue, because the congressional offices are accepting applications for the January class of interns right now.
He points out that Ocasio-Cortez isn’t waiting for guidelines: “Her intention was to pretty much pay her interns regardless, and that’s because they allocated that in their budget.”
Whether an internship pays has a profound effect on who is able to apply for and accept it. Young people without wealthy parents or a university footing their expenses may find themselves juggling second or third jobs in the evenings after their internship.
But a congressional internship can be an important step toward future opportunities in government or elsewhere. If such positions are open only to children of the wealthy, then the wealthy will very likely continue to be overrepresented as public officeholders.
As Congress prepares for the next session, Creamer urged its members to start making plans for paying their interns — something his organization is more than happy to assist with.
“They know the money’s there; they know the money is coming,” he said. “Why not try and start structuring it now?”