{"id":13206,"date":"2017-10-03T15:19:00","date_gmt":"2017-10-03T23:19:00","guid":{"rendered":"http:\/\/associatednews.info\/content\/equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it\/"},"modified":"2017-10-03T15:19:00","modified_gmt":"2017-10-03T23:19:00","slug":"equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it","status":"publish","type":"post","link":"https:\/\/associatednews.info\/content\/equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it\/","title":{"rendered":"Equifax And Wells Fargo Apologize To Congress; Lawmakers Not Buying It"},"content":{"rendered":"<p><span style=\"font-style:italic;font-size:16px\">By  <a target=\"_blank\" href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/10\/03\/555334120\/equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it?utm_medium=RSS&amp;utm_campaign=business\">Marilyn Geewax<\/a><\/span>  <\/p>\n<div class=\"ftpimagefix\" style=\"float:left\"><a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/10\/03\/555334120\/equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it?utm_medium=RSS&amp;utm_campaign=business\"><img decoding=\"async\" width=\"150\" src=\"https:\/\/media.npr.org\/assets\/img\/2017\/10\/03\/gettyimages-857114898-7445f57d02ff6b883cc0a7d184ea2d5fe8a39088-s1100-c15.jpg\" alt><\/p>\n<div><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/media.npr.org\/assets\/img\/2017\/10\/03\/gettyimages-857114898-7445f57d02ff6b883cc0a7d184ea2d5fe8a39088-s1200.jpg\"><\/a><\/div>\n<div>\n<div>\n<div><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/media.npr.org\/assets\/img\/2017\/10\/03\/gettyimages-857114898-7445f57d02ff6b883cc0a7d184ea2d5fe8a39088-s1200.jpg\">Enlarge this image<\/a><\/div>\n<\/div>\n<div>\n<div>\n<div>\n<p>\n                Former Equifax CEO Richard Smith testifies about the company&#8217;s massive data breach before a House Energy and Commerce subcommittee on Tuesday.<\/p>\n<p>                <b><\/p>\n<p>                    Chip Somodevilla\/Getty Images<\/p>\n<p>                <\/b><b><b>hide caption<\/b><\/b><\/p>\n<\/div>\n<p><b><b>toggle caption<\/b><\/b><\/div>\n<p><span><\/p>\n<p>        Chip Somodevilla\/Getty Images<\/p>\n<p>    <\/span><\/div>\n<\/div>\n<p>When corporate chief executives appear before Congress, they come braced for battle, but hope for gentle treatment.<\/p>\n<p>Tender handling is not what they got on Tuesday. Not from Republicans. Not from Democrats.<\/p>\n<p>Not when they were representing Wells Fargo and Equifax \u2014 two huge companies that recently have harmed Americans.<\/p>\n<p>&#8220;At best, you were incompetent. At worst, you were complicit. And either way you should be fired,&#8221; Sen. Elizabeth Warren, D-Mass., told Wells Fargo CEO Tim Sloan.<\/p>\n<p>Sloan was testifying before the Senate Banking Committee, trying to explain the scandals that continue to plague his company.<\/p>\n<p>In another hearing at the same time, the former CEO of Equifax, Richard Smith, was telling a House Energy and Commerce subcommittee about how his company managed to expose the sensitive, private information involving more than 145 million Americans.<\/p>\n<p><!-- END ID=\"RES555456560\" CLASS=\"BUCKETWRAP INTERNALLINK INSETTWOCOLUMN INSET2COL \" --><\/p>\n<p>The scope of Equifax&#8217;s failure to protect people&#8217;s privacy was &#8220;unprecedented,&#8221; subcommittee chairman Bob Latta, R-Ohio, said. The breach was &#8220;also unique because of the sensitivity of the information stolen \u2014 including full nine-digit Social Security numbers,&#8221; Latta said.<\/p>\n<p>Smith, <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/09\/26\/553693826\/equifax-chief-steps-down-after-massive-data-breach\">who stepped down last week from Equifax<\/a>, started by saying: &#8220;I&#8217;m truly and deeply sorry for what happened.&#8221;<\/p>\n<p>He then blamed the massive breach on two factors: &#8220;human error and technology errors.&#8221;<\/p>\n<p>Rep. Frank Pallone, D-N.J., said Congress should pass legislation to protect consumers whose personal data gets stolen in such security failures. &#8220;Of course, breaches will continue to occur, but they occur more often when there is no accountability and when no preventative measures are in place,&#8221; he said.<\/p>\n<aside>\n<div><\/div>\n<\/aside>\n<aside>\n<div><\/div>\n<\/aside>\n<p>Equifax executives were notified of the security breach in July, but waited until August to disclose it.<\/p>\n<p>&#8220;Consumers do not have any say in whether or not Equifax collects and shares their data,&#8221; Pallone said. &#8220;And that&#8217;s what makes this breach so concerning. This is unlike any other breaches at stores like Target and Michael&#8217;s where consumers could make a choice and change their shopping habits if they were upset with how the companies protected data. That&#8217;s simply not the case with Equifax.&#8221;<\/p>\n<p>Smith will have many more opportunities to explain it all; he is scheduled to testify at three additional hearings this week.<\/p>\n<p>Meanwhile, back on the Senate side of Capitol Hill, the Wells Fargo CEO was getting clobbered too, and not just by Warren.<\/p>\n<p><!-- END ID=\"RES555456622\" CLASS=\"BUCKETWRAP INTERNALLINK INSETTWOCOLUMN INSET2COL \" --><\/p>\n<p>The banking giant, which is an NPR sponsor, has been in trouble for more than a year \u2013 ever since it revealed that its aggressive sales culture had led to the creation of millions of <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/2017\/08\/31\/547646674\/wells-fargo-acknowledges-creation-of-nearly-twice-as-many-possible-fake-accounts\">potentially fake accounts<\/a>. Since then, other scandals have erupted, mostly involving excessive fees.<\/p>\n<p>Like Smith, Sloan showed remorse.<\/p>\n<p>&#8220;I am deeply sorry for letting down our customers and team members,&#8221; he said. &#8220;I apologize for the damage done to all the people who work and bank at this important American institution. When the challenges at Wells Fargo demanded decisive action, the bank&#8217;s leaders acted too slowly and too incrementally. That was unacceptable.&#8221;<\/p>\n<p>But senators thought it was worse than unacceptable. Sen. John Kennedy, R-La., asked Sloan: &#8220;What in God&#8217;s name were you thinking?&#8221;<\/p>\n<p>And Sen. Sherrod Brown, D-Ohio, was having none of it. &#8220;The changes Mr. Sloan and his team have made are not sufficient to reform a corporate culture that is willing to abuse its customers and employees in an effort to pad its numbers and increase executive compensation,&#8221; Brown said.<\/p>\n<p><strong><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/\">Let&#8217;s block ads!<\/a><\/strong> <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/acceptable.html\">(Why?)<\/a><\/p>\n<p>Source:: <a href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/10\/03\/555334120\/equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it?utm_medium=RSS&amp;utm_campaign=business\" target=\"_blank\" title=\"Equifax And Wells Fargo Apologize To Congress; Lawmakers Not Buying It\" rel=\"nofollow\">http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/10\/03\/555334120\/equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it?utm_medium=RSS&amp;utm_campaign=business<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"ftpimagefix\" style=\"float:left\"><a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/10\/03\/555334120\/equifax-and-wells-fargo-apologize-to-congress-lawmakers-not-buying-it?utm_medium=RSS&amp;utm_campaign=business\"><img decoding=\"async\" width=\"150\" src=\"https:\/\/media.npr.org\/assets\/img\/2017\/10\/03\/gettyimages-857114898-7445f57d02ff6b883cc0a7d184ea2d5fe8a39088-s1100-c15.jpg\" alt><\/p>\n<div><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/media.npr.org\/assets\/img\/2017\/10\/03\/gettyimages-857114898-7445f57d02ff6b883cc0a7d184ea2d5fe8a39088-s1200.jpg\"><\/a><\/div>\n<div>\n<div>\n<div><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/media.npr.org\/assets\/img\/2017\/10\/03\/gettyimages-857114898-7445f57d02ff6b883cc0a7d184ea2d5fe8a39088-s1200.jpg\">Enlarge this image<\/a><\/div>\n<\/div>\n<div>\n<div>\n<div>\n<p>\n                Former Equifax CEO Richard Smith testifies about the company&#8217;s massive data breach before a House Energy and Commerce subcommittee on Tuesday.<\/p>\n<p>                <b><\/p>\n<p>                    Chip Somodevilla\/Getty Images<\/p>\n<p>                <\/b><b><b>hide caption<\/b><\/b><\/p>\n<\/div>\n<p><b><b>toggle caption<\/b><\/b><\/div>\n<p><span><\/p>\n<p>        Chip Somodevilla\/Getty Images<\/p>\n<p>    <\/span><\/div>\n<\/div>\n<p>When corporate chief executives appear before Congress, they come braced for battle, but hope for gentle treatment.<\/p>\n<p>Tender handling is not what they got on Tuesday. Not from Republicans. Not from Democrats.<\/p>\n<p>Not when they were representing Wells Fargo and Equifax \u2014 two huge companies that recently have harmed Americans.<\/p>\n<p>&#8220;At best, you were incompetent. At worst, you were complicit. And either way you should be fired,&#8221; Sen. Elizabeth Warren, D-Mass., told Wells Fargo CEO Tim Sloan.<\/p>\n<p>Sloan was testifying before the Senate Banking Committee, trying to explain the scandals that continue to plague his company.<\/p>\n<p>In another hearing at the same time, the former CEO of Equifax, Richard Smith, was telling a House Energy and Commerce subcommittee about how his company managed to expose the sensitive, private information involving more than 145 million Americans.<\/p>\n<p><!-- END ID=\"RES555456560\" CLASS=\"BUCKETWRAP INTERNALLINK INSETTWOCOLUMN INSET2COL \" --><\/p>\n<p>The scope of Equifax&#8217;s failure to protect people&#8217;s privacy was &#8220;unprecedented,&#8221; subcommittee chairman Bob Latta, R-Ohio, said. The breach was &#8220;also unique because of the sensitivity of the information stolen \u2014 including full nine-digit Social Security numbers,&#8221; Latta said.<\/p>\n<p>Smith, <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/09\/26\/553693826\/equifax-chief-steps-down-after-massive-data-breach\">who stepped down last week from Equifax<\/a>, started by saying: &#8220;I&#8217;m truly and deeply sorry for what happened.&#8221;<\/p>\n<p>He then blamed the massive breach on two factors: &#8220;human error and technology errors.&#8221;<\/p>\n<p>Rep. Frank Pallone, D-N.J., said Congress should pass legislation to protect consumers whose personal data gets stolen in such security failures. &#8220;Of course, breaches will continue to occur, but they occur more often when there is no accountability and when no preventative measures are in place,&#8221; he said.<\/p>\n<aside>\n<div><\/div>\n<\/aside>\n<aside>\n<div><\/div>\n<\/aside>\n<p>Equifax executives were notified of the security breach in July, but waited until August to disclose it.<\/p>\n<p>&#8220;Consumers do not have any say in whether or not Equifax collects and shares their data,&#8221; Pallone said. &#8220;And that&#8217;s what makes this breach so concerning. This is unlike any other breaches at stores like Target and Michael&#8217;s where consumers could make a choice and change their shopping habits if they were upset with how the companies protected data. That&#8217;s simply not the case with Equifax.&#8221;<\/p>\n<p>Smith will have many more opportunities to explain it all; he is scheduled to testify at three additional hearings this week.<\/p>\n<p>Meanwhile, back on the Senate side of Capitol Hill, the Wells Fargo CEO was getting clobbered too, and not just by Warren.<\/p>\n<p><!-- END ID=\"RES555456622\" CLASS=\"BUCKETWRAP INTERNALLINK INSETTWOCOLUMN INSET2COL \" --><\/p>\n<p>The banking giant, which is an NPR sponsor, has been in trouble for more than a year \u2013 ever since it revealed that its aggressive sales culture had led to the creation of millions of <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/2017\/08\/31\/547646674\/wells-fargo-acknowledges-creation-of-nearly-twice-as-many-possible-fake-accounts\">potentially fake accounts<\/a>. Since then, other scandals have erupted, mostly involving excessive fees.<\/p>\n<p>Like Smith, Sloan showed remorse.<\/p>\n<p>&#8220;I am deeply sorry for letting down our customers and team members,&#8221; he said. &#8220;I apologize for the damage done to all the people who work and bank at this important American institution. When the challenges at Wells Fargo demanded decisive action, the bank&#8217;s leaders acted too slowly and too incrementally. That was unacceptable.&#8221;<\/p>\n<p>But senators thought it was worse than unacceptable. Sen. John Kennedy, R-La., asked Sloan: &#8220;What in God&#8217;s name were you thinking?&#8221;<\/p>\n<p>And Sen. Sherrod Brown, D-Ohio, was having none of it. &#8220;The changes Mr. Sloan and his team have made are not sufficient to reform a corporate culture that is willing to abuse its customers and employees in an effort to pad its numbers and increase executive compensation,&#8221; Brown said.<\/p>\n<p><strong><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/\">Let&#8217;s block ads!<\/a><\/strong> <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/acceptable.html\">(Why?)<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-13206","post","type-post","status-publish","format-standard","hentry","category-business-2"],"_links":{"self":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/posts\/13206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/comments?post=13206"}],"version-history":[{"count":0,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/posts\/13206\/revisions"}],"wp:attachment":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/media?parent=13206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/categories?post=13206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/tags?post=13206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}