{"id":10433,"date":"2017-01-24T14:56:00","date_gmt":"2017-01-24T22:56:00","guid":{"rendered":"http:\/\/associatednews.info\/content\/some-firms-are-harnessing-trumps-tweets-as-a-marketing-strategy\/"},"modified":"2017-01-24T14:56:00","modified_gmt":"2017-01-24T22:56:00","slug":"some-firms-are-harnessing-trumps-tweets-as-a-marketing-strategy","status":"publish","type":"post","link":"https:\/\/associatednews.info\/content\/some-firms-are-harnessing-trumps-tweets-as-a-marketing-strategy\/","title":{"rendered":"Some Firms Are Harnessing Trump&#039;s Tweets As A Marketing Strategy"},"content":{"rendered":"<p><span style=\"font-style:italic;font-size:16px\">By  <a target=\"_blank\" href=\"http:\/\/www.npr.org\/2017\/01\/24\/511415043\/how-businesses-are-using-trump-s-tweets-as-a-marketing-strategy?utm_medium=RSS&amp;utm_campaign=business\">Yuki Noguchi<\/a><\/span>  <\/p>\n<div class=\"ftpimagefix\" style=\"float:left\"><a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/2017\/01\/24\/511415043\/how-businesses-are-using-trump-s-tweets-as-a-marketing-strategy?utm_medium=RSS&amp;utm_campaign=business\"><img decoding=\"async\" width=\"150\" src=\"https:\/\/media.npr.org\/assets\/img\/2017\/01\/24\/gettyimages-463871936_custom-37218a5e725cd6b7610e86cc53760d6ef6ec35c9-s1100-c15.jpg\" alt=\"\"><\/a><\/div>\n<div>\n<div>\n<div><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/media.npr.org\/assets\/img\/2017\/01\/24\/gettyimages-463871936_custom-37218a5e725cd6b7610e86cc53760d6ef6ec35c9-s1200.jpg\">Enlarge this image<\/a><\/div>\n<\/div>\n<div>\n<div>\n<div>\n<p>Using his personal Twitter account, Trump has publicly thanked Walmart, among other companies, for their plans to increase investment and job creation. It&#8217;s not yet clear how his tweets may affect company decision making. <strong>Joe Raedle\/Getty Images<\/strong> <strong>hide caption<\/strong><\/p>\n<\/div>\n<p><strong>toggle caption<\/strong><\/div>\n<p><span>Joe Raedle\/Getty Images<\/span><\/div>\n<\/div>\n<p>Rarely has a U.S. president been so willing to use his platform as both bullhorn and cudgel to exert public pressure on individual companies.<\/p>\n<p>But one of the hallmarks of President Trump&#8217;s approach to economic policy since his election has been his willingness to publicly endorse \u2014 <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/01\/03\/508078574\/trump-has-gotten-action-so-far-by-shaming-firms-that-export-jobs\">and shame<\/a> \u2014 companies in order to advance his message.<\/p>\n<p>The new president&#8217;s frequent use of social media has created an entirely new kind of public-relations channel, one that companies are trying to exploit, in particular by touting their hiring announcements.<\/p>\n<p>Last week, Trump publicly thanked Walmart for its &#8220;big jobs push&#8221; after the retailer last week released <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/news.walmart.com\/2017\/01\/17\/walmart-outlines-2017-goals-for-american-job-growth-and-community-investment\">details of a hiring and capital spending plan<\/a> that it had originally announced in October before the election.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Thank you to General Motors and Walmart for starting the big jobs push back into the U.S.!<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/821415698278875137\">January 17, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>Sprint Chairman Masayoshi Son parlayed his Dec. 6 meeting with the then-president elect into several supportive tweets from Trump. Ford, <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/media.gm.com\/media\/us\/en\/gm\/home.detail.html\/content\/Pages\/news\/us\/en\/2017\/jan\/0117-investment.html\">General Motors<\/a>, <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/www.bloomberg.com\/news\/articles\/2017-01-17\/hyundai-kia-plan-3-1-billion-u-s-investment-mull-new-plant\">Hyundai Motors and its affiliate Kia<\/a>, have all made investment announcements referencing Trump&#8217;s tax or economic policies.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Masa (SoftBank) of Japan has agreed to invest $50 billion in the U.S. toward businesses and 50,000 new jobs&#8230;.<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/806214078465245185\">December 6, 2016<\/a><\/p><\/blockquote>\n<\/div>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Masa said he would never do this had we (Trump) not won the election!<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/806214236053667842\">December 6, 2016<\/a><\/p><\/blockquote>\n<\/div>\n<p>&#8220;They&#8217;re using Trump as a marketing channel,&#8221; says Jonah Berger, a marketing professor at the University of Pennsylvania&#8217;s Wharton School.<\/p>\n<p>He says it&#8217;s a new paradigm, both for the president and for major company brands.<\/p>\n<p>&#8220;Companies didn&#8217;t used to feel like they could curry favor with a president through making some moves like this, but today&#8217;s day and age it seems like a possibility so companies are exploring it,&#8221; Berger says.<\/p>\n<p>Trump&#8217;s prime focus has been the auto industry, where he has named individual companies and brands as possible targets for higher tariffs on cars made in Mexico.<\/p>\n<div><span>Article continues after <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/about-npr\/186948703\/corporate-sponsorship\">sponsorship<\/a><\/span><\/div>\n<aside>\n<div><\/div>\n<\/aside>\n<aside>\n<div><\/div>\n<\/aside>\n<div><\/div>\n<p>On Monday, during his first meeting with business leaders, Trump called out Ford CEO Mark Fields and the company&#8217;s decision to scrap plans for a $1.6 billion in Mexico in favor of expanding in Michigan.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Thank you to Ford for scrapping a new plant in Mexico and creating 700 new jobs in the U.S. This is just the beginning &#8211; much more to follow<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/816635078067490816\">January 4, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>&#8220;Mark was so nice with the plant, I wanted to sit next to him,&#8221; Trump told the business executives.<\/p>\n<p>Trump criticized Ford&#8217;s rival, General Motors, earlier in the month because it manufactures some Chevy Cruzes for U.S. sale in Mexico. But then last week, GM said it would invest an additional $1 billion in the U.S., and Trump thanked the company in a tweet.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">General Motors is sending Mexican made model of Chevy Cruze to U.S. car dealers-tax free across border. Make in U.S.A.or pay big border tax!<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/816260343391514624\">January 3, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>GM spokesman Patrick Morrissey acknowledges that with U.S. job creation in the spotlight, &#8220;this was good timing for us to share what we are doing.&#8221;<\/p>\n<p>It is not yet clear how Trump&#8217;s Twitter account might shape decision making for companies going forward. Many of the investment plans Trump has tweeted were planned \u2014 or <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.nbcnews.com\/business\/economy\/companies-are-recycling-their-old-news-avoid-being-blasted-trump-n707921?cid=sm_tw_nbcnews\">even originally announced<\/a> \u2014 well before the election.<\/p>\n<p>Take, for example, Fiat Chrysler&#8217;s announcement to increase its U.S. investment by $1 billion \u2014 which garnered a &#8220;thank you&#8221; tweet from Trump this month. CEO Sergio Marchionne told reporters that investment decision was made more than a year ago, and that the attaboy from Trump wasn&#8217;t anticipated.<\/p>\n<p>&#8220;None of us have had a tweeting president before,&#8221; Marchionne said at a Dec. 9 press conference. &#8220;It&#8217;s a new way of communication, and I think we&#8217;re going to have to learn how to respond.&#8221;<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">It&#8217;s finally happening &#8211; Fiat Chrysler just announced plans to invest $1BILLION in Michigan and Ohio plants, adding 2000 jobs. This after&#8230;<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/818460862675558400\">January 9, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>In most cases, companies are capitalizing on investment and hiring decisions that were set in motion well before Trump&#8217;s election. Berger, the Wharton marketing professor, says it&#8217;s not clear that companies will change investment decisions based on favorable tweets.<\/p>\n<p>&#8220;Whether we&#8217;ll see companies actually changing their behavior, you know, actually doing different things or moving jobs in one way or another because of him, that&#8217;s a little bit more costly, and I think we will see some of that, but not as much as firms taking advantage of old news and recycling it,&#8221; Berger says.<\/p>\n<p>But the new president&#8217;s <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/2017\/01\/17\/510256862\/trump-polls-tweet-favorability-popular\">approval ratings<\/a> are already low, so could companies see a backlash for trying to curry favor?<\/p>\n<p>It&#8217;s certainly possible, Berger says, but if Trump is endorsing the companies, and not the other way around, there&#8217;s less chance it could backfire.<\/p>\n<p><strong><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/\">Let&#8217;s block ads!<\/a><\/strong> <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/acceptable.html\">(Why?)<\/a><\/p>\n<p>Source:: <a href=\"http:\/\/www.npr.org\/2017\/01\/24\/511415043\/how-businesses-are-using-trump-s-tweets-as-a-marketing-strategy?utm_medium=RSS&amp;utm_campaign=business\" target=\"_blank\" title=\"Some Firms Are Harnessing Trump&#039;s Tweets As A Marketing Strategy\" rel=\"nofollow\">http:\/\/www.npr.org\/2017\/01\/24\/511415043\/how-businesses-are-using-trump-s-tweets-as-a-marketing-strategy?utm_medium=RSS&amp;utm_campaign=business<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"ftpimagefix\" style=\"float:left\"><a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/2017\/01\/24\/511415043\/how-businesses-are-using-trump-s-tweets-as-a-marketing-strategy?utm_medium=RSS&amp;utm_campaign=business\"><img decoding=\"async\" width=\"150\" src=\"https:\/\/media.npr.org\/assets\/img\/2017\/01\/24\/gettyimages-463871936_custom-37218a5e725cd6b7610e86cc53760d6ef6ec35c9-s1100-c15.jpg\" alt=\"\"><\/a><\/div>\n<div>\n<div>\n<div><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/media.npr.org\/assets\/img\/2017\/01\/24\/gettyimages-463871936_custom-37218a5e725cd6b7610e86cc53760d6ef6ec35c9-s1200.jpg\">Enlarge this image<\/a><\/div>\n<\/div>\n<div>\n<div>\n<div>\n<p>Using his personal Twitter account, Trump has publicly thanked Walmart, among other companies, for their plans to increase investment and job creation. It&#8217;s not yet clear how his tweets may affect company decision making. <strong>Joe Raedle\/Getty Images<\/strong> <strong>hide caption<\/strong><\/p>\n<\/div>\n<p><strong>toggle caption<\/strong><\/div>\n<p><span>Joe Raedle\/Getty Images<\/span><\/div>\n<\/div>\n<p>Rarely has a U.S. president been so willing to use his platform as both bullhorn and cudgel to exert public pressure on individual companies.<\/p>\n<p>But one of the hallmarks of President Trump&#8217;s approach to economic policy since his election has been his willingness to publicly endorse \u2014 <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/sections\/thetwo-way\/2017\/01\/03\/508078574\/trump-has-gotten-action-so-far-by-shaming-firms-that-export-jobs\">and shame<\/a> \u2014 companies in order to advance his message.<\/p>\n<p>The new president&#8217;s frequent use of social media has created an entirely new kind of public-relations channel, one that companies are trying to exploit, in particular by touting their hiring announcements.<\/p>\n<p>Last week, Trump publicly thanked Walmart for its &#8220;big jobs push&#8221; after the retailer last week released <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/news.walmart.com\/2017\/01\/17\/walmart-outlines-2017-goals-for-american-job-growth-and-community-investment\">details of a hiring and capital spending plan<\/a> that it had originally announced in October before the election.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Thank you to General Motors and Walmart for starting the big jobs push back into the U.S.!<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/821415698278875137\">January 17, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>Sprint Chairman Masayoshi Son parlayed his Dec. 6 meeting with the then-president elect into several supportive tweets from Trump. Ford, <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/media.gm.com\/media\/us\/en\/gm\/home.detail.html\/content\/Pages\/news\/us\/en\/2017\/jan\/0117-investment.html\">General Motors<\/a>, <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/www.bloomberg.com\/news\/articles\/2017-01-17\/hyundai-kia-plan-3-1-billion-u-s-investment-mull-new-plant\">Hyundai Motors and its affiliate Kia<\/a>, have all made investment announcements referencing Trump&#8217;s tax or economic policies.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Masa (SoftBank) of Japan has agreed to invest $50 billion in the U.S. toward businesses and 50,000 new jobs&#8230;.<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/806214078465245185\">December 6, 2016<\/a><\/p><\/blockquote>\n<\/div>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Masa said he would never do this had we (Trump) not won the election!<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/806214236053667842\">December 6, 2016<\/a><\/p><\/blockquote>\n<\/div>\n<p>&#8220;They&#8217;re using Trump as a marketing channel,&#8221; says Jonah Berger, a marketing professor at the University of Pennsylvania&#8217;s Wharton School.<\/p>\n<p>He says it&#8217;s a new paradigm, both for the president and for major company brands.<\/p>\n<p>&#8220;Companies didn&#8217;t used to feel like they could curry favor with a president through making some moves like this, but today&#8217;s day and age it seems like a possibility so companies are exploring it,&#8221; Berger says.<\/p>\n<p>Trump&#8217;s prime focus has been the auto industry, where he has named individual companies and brands as possible targets for higher tariffs on cars made in Mexico.<\/p>\n<div><span>Article continues after <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/about-npr\/186948703\/corporate-sponsorship\">sponsorship<\/a><\/span><\/div>\n<aside>\n<div><\/div>\n<\/aside>\n<aside>\n<div><\/div>\n<\/aside>\n<div><\/div>\n<p>On Monday, during his first meeting with business leaders, Trump called out Ford CEO Mark Fields and the company&#8217;s decision to scrap plans for a $1.6 billion in Mexico in favor of expanding in Michigan.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">Thank you to Ford for scrapping a new plant in Mexico and creating 700 new jobs in the U.S. This is just the beginning &#8211; much more to follow<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/816635078067490816\">January 4, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>&#8220;Mark was so nice with the plant, I wanted to sit next to him,&#8221; Trump told the business executives.<\/p>\n<p>Trump criticized Ford&#8217;s rival, General Motors, earlier in the month because it manufactures some Chevy Cruzes for U.S. sale in Mexico. But then last week, GM said it would invest an additional $1 billion in the U.S., and Trump thanked the company in a tweet.<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">General Motors is sending Mexican made model of Chevy Cruze to U.S. car dealers-tax free across border. Make in U.S.A.or pay big border tax!<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/816260343391514624\">January 3, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>GM spokesman Patrick Morrissey acknowledges that with U.S. job creation in the spotlight, &#8220;this was good timing for us to share what we are doing.&#8221;<\/p>\n<p>It is not yet clear how Trump&#8217;s Twitter account might shape decision making for companies going forward. Many of the investment plans Trump has tweeted were planned \u2014 or <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.nbcnews.com\/business\/economy\/companies-are-recycling-their-old-news-avoid-being-blasted-trump-n707921?cid=sm_tw_nbcnews\">even originally announced<\/a> \u2014 well before the election.<\/p>\n<p>Take, for example, Fiat Chrysler&#8217;s announcement to increase its U.S. investment by $1 billion \u2014 which garnered a &#8220;thank you&#8221; tweet from Trump this month. CEO Sergio Marchionne told reporters that investment decision was made more than a year ago, and that the attaboy from Trump wasn&#8217;t anticipated.<\/p>\n<p>&#8220;None of us have had a tweeting president before,&#8221; Marchionne said at a Dec. 9 press conference. &#8220;It&#8217;s a new way of communication, and I think we&#8217;re going to have to learn how to respond.&#8221;<\/p>\n<div>\n<blockquote>\n<p lang=\"en\" dir=\"ltr\">It&#8217;s finally happening &#8211; Fiat Chrysler just announced plans to invest $1BILLION in Michigan and Ohio plants, adding 2000 jobs. This after&#8230;<\/p>\n<p>\u2014 Donald J. Trump (@realDonaldTrump) <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/twitter.com\/realDonaldTrump\/status\/818460862675558400\">January 9, 2017<\/a><\/p><\/blockquote>\n<\/div>\n<p>In most cases, companies are capitalizing on investment and hiring decisions that were set in motion well before Trump&#8217;s election. Berger, the Wharton marketing professor, says it&#8217;s not clear that companies will change investment decisions based on favorable tweets.<\/p>\n<p>&#8220;Whether we&#8217;ll see companies actually changing their behavior, you know, actually doing different things or moving jobs in one way or another because of him, that&#8217;s a little bit more costly, and I think we will see some of that, but not as much as firms taking advantage of old news and recycling it,&#8221; Berger says.<\/p>\n<p>But the new president&#8217;s <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.npr.org\/2017\/01\/17\/510256862\/trump-polls-tweet-favorability-popular\">approval ratings<\/a> are already low, so could companies see a backlash for trying to curry favor?<\/p>\n<p>It&#8217;s certainly possible, Berger says, but if Trump is endorsing the companies, and not the other way around, there&#8217;s less chance it could backfire.<\/p>\n<p><strong><a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/\">Let&#8217;s block ads!<\/a><\/strong> <a target=\"_blank\" rel=\"nofollow\" href=\"https:\/\/blockads.fivefilters.org\/acceptable.html\">(Why?)<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-10433","post","type-post","status-publish","format-standard","hentry","category-business-2"],"_links":{"self":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/posts\/10433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/comments?post=10433"}],"version-history":[{"count":0,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/posts\/10433\/revisions"}],"wp:attachment":[{"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/media?parent=10433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/categories?post=10433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/associatednews.info\/content\/wp-json\/wp\/v2\/tags?post=10433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}