November 29, 2019

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Toys R Us Reopens 2 Stores Under New Ownership After Painful Bankruptcy

Toys R Us has reopened just two stores after a painful bankruptcy. This Black Friday will be its first under new ownership.



ARI SHAPIRO, HOST:

Could Geoffrey the giraffe be back in business? For decades, a visit to Toys R Us was an indispensable part of holiday shopping for kids. That is, until last year, when the company announced it would be closing its doors for good.

NPR’s Darius Rafieyan paid a visit to its new flagship store.

DARIUS RAFIEYAN, BYLINE: Like many people, Jennifer Bain has fond memories of running around a Toys R Us store.

JENNIFER BAIN: I was a Toys R Us kid when I was younger. I definitely wanted to make sure that that was part of my daughter’s life, and I was really sad to see it go.

RAFIEYAN: I met Bain here at the new Toys R Us flagship store in Paramus, N.J. It’s part of a plan to open 10 new stores over the next year.

(SOUNDBITE OF NERF GUN FIRING, LAUGHTER)

RAFIEYAN: Her 5-year-old daughter Charlotte is standing inside a plexiglass enclosure trying out the latest Nerf blaster.

How do you like it?

CHARLOTTE: I loved it. Can I do it again, mommy?

BAIN: Absolutely.

RAFIEYAN: This Nerf target range is part of what Toys R Us is calling experience-driven retail. The idea is to encourage kids to actually pick up the toys and play with them. The company doesn’t have hundreds of stores like Walmart or same-day delivery like Amazon, so it’s trying to compete on fun. That strategy is the brainchild of Richard Barry, a former Toys R Us executive and the current CEO of Tru Kids Brands, which now owns the Toys R Us name.

RICHARD BARRY: I’m a 34-year Toys R Us employee, so hearing that the company was going through the troubles was extremely distressing.

RAFIEYAN: The original Toys R Us filed for bankruptcy back in 2017 and was ultimately forced to close all of its stores, some 700 of them. That company had been slow to adapt to online shopping, and it struggled to manage a sprawling real estate portfolio of hundreds of underperforming stores. And all of that was made worse by a disastrous private equity buyout that left the company billions of dollars in debt.

Barry is hoping that this smaller, more immersive retail concept will help the new company avoid some of those pitfalls.

BARRY: This is a very different store from those of the past. It’s extremely experiential. We’ve got a treehouse. We have a theater in the store. Every different spot in the store has a place where you can engage with toys and products.

RAFIEYAN: But Liz Dunn, a retail analyst at Pro4ma, is skeptical. She says many brick-and-mortar retailers are trying to reinvent the shopping experience. Delivering something that actually gets people to put down their phones and come into a store can be easier said than done.

LIZ DUNN: Just calling it experiential is not enough. You have to really, really wow consumers.

RAFIEYAN: The new store has its fans, though. For Stacey Wilkins, who spoke to me as her 7-year-old ran around the treehouse, this new Toys R Us is a godsend.

STACEY WILKINS: We needed a toy store like this, especially – my son is autistic. So being able to play and build and make things and let them be able to use their creativity is a wonderful thing.

RAFIEYAN: But if the company wants to avoid the fate of its predecessor, it still needs to show it can turn all that fun into actual sales.

Darius Rafieyan, NPR News, Paramus.

(SOUNDBITE OF PHOENIX’S “DEFINITIVE BREAKS”)

Copyright © 2019 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.

NPR transcripts are created on a rush deadline by Verb8tm, Inc., an NPR contractor, and produced using a proprietary transcription process developed with NPR. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.

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Why This Year Promises To Be A Big One For Cross Country Skiers

Jessie Diggins made history winning the first U.S. Olympic gold medal in cross country skiing in 2018. She and skiers at a season kickoff welcome the U.S.’s first World Cup race since 2001.



ARI SHAPIRO, HOST:

In Montana, Thanksgiving marks the traditional start of the cross-country ski season. This year promises to be a big one for the sport. For the first time since 2001, the Cross-Country World Cup includes a stop in the U.S. Yellowstone Public Radio’s Rachel Cramer takes us to the annual cross-country ski festival in West Yellowstone, where many athletes are training.

RACHEL CRAMER, BYLINE: Half a block from the west entrance to Yellowstone National Park, a local shop called Freeheel And Wheel is stocked with cross-country skis, poles and hand warmers. Co-owner Melissa Alder is in the back, waxing a pair of skis so they’ll glide more easily over the snow.

MELISSA ALDER: Once the wax has hardened, we’ll then scrape the excess wax off the base of the ski.

CRAMER: Alder is one of the people who helped the weeklong Yellowstone Ski Festival grow from a fall training camp for the U.S. Nordic ski team in the ’70s to a celebration with clinics, skier expos, talks from world-renowned athletes, even a fashion show. The festival now draws more than a thousand people every year.

ALDER: We have many skiers that return every year that are in their 80s. So we know that it’s a lifetime sport, and we really love promoting that and creating that enthusiasm behind it and opening up doors for people that may not have experienced cross-country skiing any other place.

CRAMER: American interest in cross-country skiing got a big boost a couple of winters ago when Jessica Diggins with the U.S. ski team won a gold medal in South Korea. Leveraging that success, she helped draw the Cross-Country World Cup tour away from Europe and Scandinavia, where fans fill stadiums to watch, and to hold a race in her home state of Minnesota this winter, only the third time ever in the U.S.

JESSICA DIGGINS: Skiers at any level can be right up alongside the fence to see their heroes ski in the highest-level competition in the entire world. This would be like – if you’re a basketball player, it’d be like, for $25 dollars, you get a front row seat to watch LeBron James play.

(SOUNDBITE OF SKIS GLIDING)

AMANDA SUSNIK: Now that the World Cup is going to be in Minnesota, it’s going to be so cool. I think everyone’s just, like, hyped about it.

CRAMER: Amanda Susnik is a Nordic skier for St. Olaf College in Minnesota. Beads of ice cling to her eyelashes after she’s just finished her morning workout here in West Yellowstone. She’s one of the hundreds of athletes who came to the trailhead at 8 a.m.

(CROSSTALK)

CRAMER: Rick Kapala, a coach from Sun Valley, Idaho, says a lot of people like cross-country skiing because it gets them out in nature and every trail is different.

RICK KAPALA: The festival sort of has mirrored the growth of cross-country skiing in the U.S. When we first started coming here, they’d be just a handful of people, a few teams. And now there are thousands of people here.

(SOUNDBITE OF SKIS GLIDING)

CRAMER: Kapala says his group alone brought out 60 athletes. He says West Yellowstone is one of the first places in the country to get good snow.

KAPALA: If you’re pursuing the sport at a higher level, you got to go where the best competitions are or where the skiing is.

CRAMER: Skiers don’t seem to mind that the temperature today is -10 degrees Fahrenheit. Gordon Lange, a former head coach for the U.S. Olympic team, is out here with the Park City Nordic Ski Club from Utah.

GORDON LANGE: I love it. I complain a little bit because it’s cold and I’m old, but once you’re out there and you’re skiing on good tracks and everything, it’s really nice.

(SOUNDBITE OF SKIS GLIDING)

CRAMER: Dozens of long, lean athletes in colorful Lycra ski wear stride past, pushing forward with long poles, skis whispering as they disappear into the trees. The Yellowstone Ski Festival ends this weekend with races and a party.

For NPR News, I’m Rachel Cramer in West Yellowstone, Mont.

Copyright © 2019 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.

NPR transcripts are created on a rush deadline by Verb8tm, Inc., an NPR contractor, and produced using a proprietary transcription process developed with NPR. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.

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When Teens Abuse Parents, Shame and Secrecy Make It Hard to Seek Help

Most people think domestic violence involves an adult abusing an intimate partner or a child, but children can also threaten, bully and attack family members. Some abused parents are speaking out.

Hokyoung Kim for NPR and KHN

Nothing Jenn and Jason learned in parenting class prepared them for the challenges they’ve faced raising a child prone to violent outbursts.

The couple are parents to two siblings whom they first fostered as toddlers and later adopted. (NPR has agreed not to use the children’s names or the couple’s last names because of the sensitive nature of the family’s story.)

In some ways, the family today seems like many others. Jenn and Jason’s 12-year-old daughter is into pop star Taylor Swift and loves playing outside with her older brother. He’s 15, and his hobbies include running track and drawing pictures of superheroes. The family lives on a quiet street in central Illinois, with three cats and a rescued pit bull named Sailor.

Jenn describes their teenage son as a “kind, funny and smart kid,” most of the time.

Drawings made by Jenn and Jason’s 15-year-old son lie on the family’s dining room table in their home in central Illinois. Though his angry outbursts reveal a violent side, his parents say that most of the time he is “kind, funny and smart” — a teen who enjoys drawing pictures of superheroes.

Christine Herman/Illinois Public Media


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Christine Herman/Illinois Public Media

But starting when he was around 3 or 4 years old, even the smallest things — like being told to put on his swimsuit when he wanted to go to the pool — could set off an hours-long rage.

“In his room, his dresser would be pushed across the other side of the room,” Jason says. “His bed would be flipped up on the side. So, I mean, very violent. We’ve always said it was kind of like a light switch: It clicked on and clicked off.”

Jenn and Jason say their son’s behavior has gotten more dangerous as he has gotten older. Today he’s 6 feet tall — bigger than both of his parents.

Most of the time, Jenn says, her son directs his initial anger and aggression toward her. But when the 15-year-old has threatened to hit her, and Jason has intervened, the teen has hit his father or thrown things at him.

“The way he will look at me is just evil,” Jenn says. “He has threatened to slap me in the face. He’s called me all sorts of horrible names. After an incident like that, it’s hard to go to sleep, thinking, ‘Is he going to come in and attack us while we’re sleeping?’ “

Help Is Available

If you are experiencing abuse and need help, you can call the National Domestic Violence Hotline at 1-800-799-7233 or visit its page for an online chat.

People who are victims of domestic violence are advised to seek help. But when the abuse comes from your own child, some parents say, there’s a lack of support, understanding and effective interventions to keep the entire family safe.

While research is limited, a 2017 review of the literature found child-on-parent violence is likely a major problem that’s underreported.

Jenn says she’s concerned about everyone’s safety and worries about her 12-year-old daughter being exposed to constant violence in their home.

The stress has taken a significant mental and emotional toll on Jenn. She sees a therapist to cope with the abuse at home and to deal with her anxiety.

“There are days when it’s hard to breathe,” Jenn says. “You just feel it in your chest — like, I need a breath of air, I’m drowning. We say to each other all the time, ‘This is insanity. How can we live like this? This is out of control.’ “

Parents feel blamed and shamed into silence

It’s hard to know exactly how common Jenn and Jason’s experience is, since research is sparse. In one nationally representative survey in the mid-1970s of roughly 600 U.S. families, about 1 in 11 reported at least one incident of an adolescent child acting violently toward a parent in the previous year. In about a third of those cases, the violence was severe — ranging from punching, kicking or biting to the use of a knife or gun.

Other more recent estimates of the prevalence of child-on-parent violence range from 5% to 22% of families, which means several million U.S. families could be affected.

A 2008 study by the U.S. Justice Department found that while most domestic assault offenders are adults, about 1 in 12 who come to the attention of law enforcement are minors. In half of those cases, the victim was a parent, most often the mother.

While most children who are abused or witness domestic violence do not go on to become violent themselves, and while most people with mental illness are not violent, those life experiences have been identified as risk factors for children who abuse their parents.

Lily Anderson is a clinical social worker in the Seattle area who has worked with hundreds of families dealing with a violent child. Along with her colleague Gregory Routt, she developed a family violence intervention program for the juvenile court in King County, Wash., called Step-Up.

Anderson says, in her experience, many parents feel ashamed about their situation.

“They don’t want to tell their friends or their family members,” Anderson says. “They do feel a lot of self-blame around it: ‘I should be able to handle my child. I should be able to control this behavior.’ “

Anderson says many of the incidents take place at home, where the assaults are hidden from the public eye. That contributes to the lack of public awareness about the issue and makes it even harder for affected parents to find support.

“The whole issue becomes perceived as being the parent’s problem and the parent is to blame for the youth’s behavior,” Anderson says. “I think the main issue is that we need to talk about this. We need to talk — be willing to put it out there and make it an important issue and bring resources together for it.”

When therapy doesn’t fix it

Jenn says that she has talked to her son’s therapists about why he has such trouble regulating his emotions, and they’ve told her it could be linked to the severe trauma he experienced as a baby and toddler.

When the couple began fostering the siblings in late 2007, the boy was 3 and his sister younger than 1. They had been removed from the home of their birth parents, where police were regularly called for drug and domestic violence issues. Jenn says her son remembers being beaten by men in his home and watching as his biological mom cut herself.

Jenn, Jason and their kids together at home last spring. Before they were adopted, the kids experienced or witnessed significant abuse in their birth family, Jenn says. That severe trauma, according to therapists, is likely a source of their son’s difficulty in regulating his emotions.

Christine Herman/Illinois Public Media


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Jenn and Jason started their son in therapy at a young age, and he has been diagnosed with reactive attachment disorder, PTSD, ADHD and autism.

The teen has attended art therapy and equine therapy regularly for years. He also participated in a mentorship program and attended a school designed for children with behavioral health needs. Jenn and Jason participated in family therapy sessions with their son, where they learned coping skills and practiced de-escalating situations at home.

The teen was also prescribed medication to help regulate his emotions.

Jenn says her son enjoyed going to therapy and seemed to be making some progress, but his anger remained unpredictable.

During the worst of the conflicts, the teen has kicked holes in walls and broken appliances. He has attempted to run away from home and even created weapons to try to hurt his parents and himself. About once a month, in recent years, Jenn and Jason have had to call police to their house for help restraining their son and sometimes had to have him admitted to the hospital for a brief psychiatric stay.

“Seems like it’s not enough”

Keri Williams is a writer in North Carolina who advocates for parents raising children who have trauma-related behavioral issues, including attachment disorders that can manifest as intentional violence directed toward parents.

Williams’ own son became so violent that her family had to place him in a residential facility at age 10. He’s now 18.

“I actually thought I was the only person going through it,” Williams says. “I had no idea that this was actually a larger issue than myself.”

Williams manages a blog and Facebook page where she says parents like herself, who are often isolated and unsure of where to turn, can find others who can relate.

Many parents she meets online struggle to accept that they’re dealing with a serious domestic violence issue, she says.

“You just don’t want to think like that,” Williams says. “That’s just not how our culture is and how parents perceive things. And that denial actually is what keeps parents from getting their kids help.”

Jenn — the mother of the 15-year-old in Illinois — says parenting her son often feels like being stuck in an abusive relationship.

“But it’s different when it’s your son,” she says. “I don’t have a choice. I can’t just, you know, shove him away or break up with him.”

Jenn says any time she sees a news story about a child who has killed a parent, she worries. Such events are extremely rare, and Jenn doesn’t want to think her son is capable of that.

“But, unfortunately, the reality is, when he is in those rages and in those meltdowns, he really isn’t thinking straight, and he’s very impulsive,” Jenn says. “So, it’s very scary.”

Despite all the challenges, she and her husband both say that adopting their son has brought them a lot of joy.

“It’s made me a better, stronger person, a better and stronger wife and teacher,” Jenn says.

But, she adds, she wishes there were more effective treatments that could help kids like her son live safely in the community and more places where traumatized parents could turn to find help.

“I feel like we’re doing everything that we can for him, but it just seems like it’s not enough,” Jenn says.

A difficult decision

Right before the current school year started, Jenn and Jason made the difficult decision to send their son to a residential facility for children with severe behavioral health issues. He’s living there now.

The couple wrestled with that choice for some time. The boy had already spent almost three years in residential treatment all told, starting when he was 10. He’d moved back home last year because they thought he was ready.

But the family continued to deal with almost-daily standoffs involving verbal threats, angry outbursts and property destruction.

The boy’s 12-year-old sister says she has mixed feelings about her brother leaving home again to reenter residential treatment.

“It makes me feel happy and sad,” she says, “because, well, I love my brother. And I know he’ll be getting the help he needs.”

She’s comforted knowing her parents will be safe but says she’ll miss her brother a lot.

“I just love him,” she says. “And I don’t want to see him go through that.”

This story is part of NPR’s reporting partnership with Side Effects Public Media, Illinois Public Media and Kaiser Health News. Christine Herman is a recipient of a Rosalynn Carter Fellowship for Mental Health Journalism. Follow her on Twitter: @CTHerman.

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