November 19, 2016

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'Misinformation' On Facebook: Zuckerberg Lists Ways Of Fighting Fake News

Facebook CEO Mark Zuckerberg says his company is responding to sharp criticisms over fake stories appearing in its news feeds. He’s seen here speaking Saturday at the APEC CEO Summit, part of the broader Asia-Pacific Economic Cooperation (APEC) Summit in Lima. Rodrigo Buendia/AFP/Getty Images hide caption

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Rodrigo Buendia/AFP/Getty Images

Facebook could start labeling stories that might be false, company founder Mark Zuckerberg says, laying out options for how the site handles what he calls “misinformation.” Other ideas include automatic detection of potentially false stories and easier flagging by users.

“While the percentage of misinformation is relatively small, we have much more work ahead on our roadmap,” Zuckerberg wrote in a posting to his Facebook profile last night.

Zuckerberg outlined seven projects his company is working on that could undermine fake news stories. The approaches range from consulting with journalists and fact-checking organizations to disrupting the flow of money in the often-lucrative online fake news business.

“We are raising the bar for stories that appear in related articles under links in News Feed,” Zuckerberg wrote of one initiative. Of another, he said, “A lot of misinformation is driven by financially motivated spam. We’re looking into disrupting the economics with ads policies like the one we announced earlier this week, and better ad farm detection.”

The idea of using software to classify misinformation is sure to generate discussion. Zuckerberg says it would bring “better technical systems to detect what people will flag as false before they do it themselves.” He didn’t specify what the effects of that determination might be — whether it would mean the removal of the content from certain news feeds or from the site altogether.

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Several of the highest-rated comments on Zuckerberg’s post were positive, with this idea from George Papa ranking near the top: “If people had a bit of brain and did some research on their own when they read something that does not sound right…we would not have this problem.”

Together, the projects signal another step in Facebook’s evolution from its start as a tech-oriented company to its current status as a complex media platform. The company has come under criticism that its news feeds and ad payment systems are too welcoming of fake news, particularly after a contentious presidential campaign season that culminated in last week’s upset win by Donald Trump.

Trump’s Nov. 8 election left many pollsters and pundits mystified. It also prompted social media users to complain that Facebook and other sites had kept people in bubbles of like-minded opinion; some also said that fake news had influenced the vote.

Days after the election, Zuckerberg sought to allay those complaints, saying that fake news makes up a “very small volume” of the content on Facebook, as NPR’s Aarti Shahani reported. And he said hoaxes existed long before his site went online.

“There’s a profound lack of empathy in asserting that the only reason why someone could have voted the way that they did is because they saw some fake news,” Zuckerberg said last week.

As Aarti reported Thursday, Facebook has long relied on users to flag suspicious or offensive stories — and it relies on subcontractors in the Philippines, Poland, and elsewhere to make quick yes-no rulings on those cases, often within 10 seconds.

With last night’s announcement, Zuckerberg gave a glimpse of how Facebook is wading into an area that’s often fraught with controversy: verifying or censoring content.

“The bottom line is: we take misinformation seriously,” he wrote. “Our goal is to connect people with the stories they find most meaningful, and we know people want accurate information.”

Here’s the list of steps Zuckerberg laid out (here we’re quoting his post):

“- Stronger detection. The most important thing we can do is improve our ability to classify misinformation. This means better technical systems to detect what people will flag as false before they do it themselves.

“- Easy reporting. Making it much easier for people to report stories as fake will help us catch more misinformation faster.

“- Third party verification. There are many respected fact checking organizations and, while we have reached out to some, we plan to learn from many more.

“- Warnings. We are exploring labeling stories that have been flagged as false by third parties or our community, and showing warnings when people read or share them.

“- Related articles quality. We are raising the bar for stories that appear in related articles under links in News Feed.

“- Disrupting fake news economics. A lot of misinformation is driven by financially motivated spam. We’re looking into disrupting the economics with ads policies like the one we announced earlier this week, and better ad farm detection.

“- Listening. We will continue to work with journalists and others in the news industry to get their input, in particular, to better understand their fact checking systems and learn from them.”

Several items on the list hint at how daunting the task of silencing fake news may be.

Exclusive breaking news stories, for instance, could have trouble getting the green light from either an algorithm or an independent fact-checker; and both the reporting and warning features could become new tools in advocates’ fights to push their own views — and reinforce the bubbles that have prompted Facebook users’ complaints.

Zuckerberg has spoken about the difficulty of bursting those bubbles in the past. As Aarti reported last week, “The problem, he says, is that people don’t click on things that don’t conform to their worldview. And, he says, ‘I don’t know what to do about that.’ “

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Tennis Star Andy Murray Reflects On Elementary School Shooting Tragedy

NPR’s Scott Simon talks with Howard Bryant of ESPN.com and ESPN the magazine about the career of tennis star Andy Murray whose elementary school was the site of a school shooting in 1996.

SCOTT SIMON, HOST:

And time for sports.

(SOUNDBITE OF MUSIC)

SIMON: The tennis world tour continues today. Andy Murray is currently ranked as the best player in the world. And Howard Bryant of ESPN joins us now to talk about Andy Murray’s career on court and the amazing story of survival he represents.

Howard, good to be back with you. Thank you.

HOWARD BRYANT, BYLINE: Good morning, Scott.

SIMON: People used to say, oh, poor Andy, poor British tennis – he always falls just short. Not anymore.

BRYANT: No, not anymore. And now he’s the No. 1 player in the world for the first time. He’s the first British man ever to be No. 1 since the rankings were started in 1973. Amazing story for Murray considering when you look at the number of players that he’s had to go up against. He was ranked No. 2 for the first time in 2009, and no player had spent more time between world No. 2 and reaching world No. 1 than Andy Murray. So the feeling about him had always been that he was a great player.

We remember the Andy Murray histrionics on court and the not-suitable-for-words Andy Murray and the way that we spend so much time, very cruelly, in sports with using a very diminishing language – if you don’t beat the top guy, then you’re a loser. And there are other great players out there – Roger Federer, obviously; Novak Djokovic, Rafael Nadal. And he was in that group, but he was never quite good enough to beat those guys. And we spent so much time thinking about, well, maybe it’s because he was such a maniac on court. And then he finally breaks through, and it’s been a remarkable story.

It’s been an incredible story looking at what Murray has done since 2012 – winning the U.S. Open, first British man to do that since Fred Perry in the 1930s; first Brit to win Wimbledon the next year, first Brit to do that in 77 years; then Davis Cup, first time since 1935 last year; and now world No. 1. It’s been an incredible story.

SIMON: And not to define a whole life by a tragedy – a more remarkable story when you consider the fact that it was almost cut short when he was a kid.

BRYANT: Well, no question. And then I think that’s – the story behind Andy Murray is that 20 years ago in Dunblane, he was part of the school shooting. He and his older brother, Jamie, were hiding when Thomas Hamilton went into the Dunblane preparatory school and shot 16 kids in the school gym.

And when you think about the life that might have been lost and you think about the children that did not survive and what they could have become, thinking what Andy Murray has done after that with his life, is just even more incredible that he would become the greatest tennis player that the U.K. has had in a century. And it almost never happened.

SIMON: Makes you think about what those the lives of those other children might have contributed to our world, too, at the same time, doesn’t it?

BRYANT: Well, no question. Exactly, Scott. And it is bittersweet in a lot of ways. And I think that’s one of the reasons why when you watch Andy Murray, the tennis player, now – I forgive Andy Murray so much of his on-court behaviors because the backstory is so compelling. We sort of refer to him as the real-life Harry Potter. He’s the boy who lived. When you think about what took place, and especially what took place in Dunblane after in the U.K. with the gun laws changing and with the number of tragedies, the almost daily tragedies, that we have here and we still don’t see a lot of change. Whenever you watch Murray, you think about what’s possible – and his brother, who is also now the world No. 1 in doubles. What a remarkable story for their remarkable family.

SIMON: Howard Bryant of ESPN The Magazine, espn.com. Thanks so much for being with us, my friend.

BRYANT: Thank you.

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In Depressed Rural Kentucky, Worries Mount Over Medicaid Cutbacks

Freida Lockaby says she has benefited from access to health care coverage through Medicaid. Phil Galewitz/Kaiser Health News hide caption

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Phil Galewitz/Kaiser Health News

For Freida Lockaby, an unemployed 56-year-old woman who lives with her dog in an aging mobile home in Manchester, Ky., one of America’s poorest places, the Affordable Care Act was life altering.

The law allowed Kentucky to expand Medicaid in 2014 and made Lockaby – along with 440,000 other low-income state residents – newly eligible for free health care under the state-federal insurance program. Enrollment gave Lockaby her first insurance in 11 years.

“It’s been a godsend to me,” said the former Ohio school custodian who moved to Kentucky a decade ago.

Lockaby finally got treated for a thyroid disorder that had left her so exhausted she’d almost taken root in her living room chair. Cataract surgery let her see clearly again. A carpal tunnel operation on her left hand eased her pain and helped her sleep better. Daily medications brought her high blood pressure and elevated cholesterol level under control.

But Lockaby is worried her good fortune could soon end. Her future access to health care now hinges on a controversial proposal to revamp the program that her state’s Republican governor has submitted to the Obama administration.

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Next year will likely bring more uncertainty when a Trump administration and a GOP-controlled Congress promise to consider Obamacare’s repeal, including a potential reduction in the associated Medicaid expansion in 31 states and the District of Columbia that has led to health coverage for an estimated 10 million people.

Kentucky Gov. Matt Bevin, who was elected in 2015, has argued his state can’t afford Medicaid in its current form. Obamacare permitted states to use federal funds to broaden Medicaid eligibility to all adults with incomes at or below 138 percent of the federal poverty level, now $11,880 for individuals. Kentucky’s enrollment has doubled since late 2013 and today almost a third of its residents are in the program. The Medicaid expansion under Obamacare in Kentucky has led to one of the sharpest drops in any state’s uninsured rate, to 7.5 percent in 2015 from 20 percent two years earlier.

Kentucky’s achievement owed much to the success of its state-run exchange, Kynect, in promoting new coverage options under the health law. Kynect was launched under Bevin’s Democratic predecessor, Steve Beshear, and dismantled by Bevin this year.

Bevin has threatened to roll back the expansion if the Obama administration doesn’t allow him to make major changes, such as requiring Kentucky’s beneficiaries to pay monthly premiums of $1 to $37.50 and require nondisabled recipients to work or do community service for free dental and vision care.

Budget pressures are set to rise next year in the 31 states and the District of Columbia where Medicaid was expanded as the federal government reduces its share of those costs. States will pick up 5 percent next year and that will rise gradually to 10 percent by 2020. Under the health law, the federal government paid the full cost of the Medicaid expansion population for 2014-2016.

In a state as cash-strapped as Kentucky, the increased expenses ahead for Medicaid will be significant in Bevin’s view — $1.2 billion from 2017 to 2021, according to the waiver request he’s made to the Obama administration to change how Medicaid works in his state.

Trump’s unexpected victory may help Bevin’s chances of winning approval. Before the election, many analysts expected federal officials to reject the governor’s plan by the end of the year on the grounds that it would roll back gains in expected coverage.

A Trump administration could decide the matter differently, said Emily Beauregard, executive director of Kentucky Voice for Health, an advocacy group that opposes most waiver changes because they could reduce access to care.

“I think it’s much more likely that a waiver could be approved under the Trump administration,” she said. “On the other hand, I wonder if the waiver will be a moot point under a Trump administration, assuming that major pieces of the [Affordable Care Act] are repealed.”

Lockaby is watching with alarm: “I am worried to death about it.”

Life already is hard in her part of Kentucky’s coal country, where once-dependable mining jobs are mostly gone.

In Clay County where Lockaby lives, 38 percent of the population live in poverty. A fifth of the residents are disabled. Life expectancy is eight years below the nation’s average.

Clay’s location places it inside an area familiar to public health specialists as the South’s diabetes and stroke belt. It’s also in the so-called “Coronary Valley” encompassing the 10-state Ohio/Mississippi valley region.

About 60 percent of Clay County’s 21,000 residents are covered by Medicaid, up from about a third before the expansion. The counties uninsured rate for nonelderly adults has fallen from 29 percent to 10 percent.

Still, the increase in insurance coverage hasn’t made Clay’s people healthier yet. Local health officials here say achieving that will take a decade or more. Instead, they cite progress in smaller steps: more cancer screenings, more visits to mental health professionals and more prescriptions getting filled. Harder lifestyle changes that are still ahead — such as eating better, quitting smoking and regular exercise — will take more than a couple years to happen, said Aaron Yelowitz, associate professor of economics at the University of Kentucky.

At the Grace Community Health Center in Manchester, Ky., psychologist Joan Nantz meets with patient Ramiro Salazar, who gained Medicaid under the expansion. Phil Galewitz/Kaiser Health News hide caption

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Phil Galewitz/Kaiser Health News

One hopeful spot is the Grace Community Health Center in downtown Manchester, where patient visits are up more than 20 percent since 2014. Those without insurance pay on a sliding scale, which can mean a visit costs $50 or more.

That was too much for Ramiro Salazar, 47, who lives with his wife and two children on a $733 monthly income. With Medicaid, he sees a doctor for his foot and ankle pain, meets regularly with a psychologist for anxiety and gets medications — all free to him. Medicaid even covers his transportation costs to doctors, vital because a specialist can be 40 miles away.

Salazar is worried about Bevin’s plans, especially the additional costs. “I probably couldn’t afford it as I’m unemployed,” he said. “It would hurt me pretty bad.”

Any development that could take away health coverage from people with mental health issues worries Joan Nantz, a psychologist who works part time at Grace and whose appointment calendar is booked three weeks out because of patient demand. More than 90 percent of her clients are on Medicaid.

“If something happens to this program, I can’t begin to think what impact it would have on society,” she said. Without counseling, people with mental health issues will resort to illegal drugs and be more likely to commit crimes and domestic violence, Nantz said.

Just five primary care doctors in Manchester treat adults in Clay and surrounding counties. Manchester Memorial Hospital has tried to recruit more without success.

“We had a painful primary care shortage here five years ago and now it’s worse,” said Dr. Jeffrey Newswanger, an emergency room physician and chief medical officer at the hospital. “Just because they have a Medicaid card doesn’t mean they have doctors.”

The emergency room is busier than ever seeing patients for primary care needs, he said.

Newswanger sees both sides to the debate over Medicaid. The hospital gained because more patients are now covered by insurance, and the ER’s uninsured rate dropped to 2 percent from 10 percent in 2013.

“Eliminating the expansion altogether would be painful for the hospital and a disaster for the community,” he said.

But, Newswanger also appreciates some of Bevin’s proposals.

“No one values something that they get for free,” he said, and incentives are needed to make people seek care in doctors’ offices instead of expensive ERs.

Christie Green, public health director of the Cumberland Valley District Health Department that covers Clay County, said making the poor pay more or scrapping Medicaid’s expansion would be a setback to improving people’s health.

Last year, Green helped Manchester build a three-mile trail along a park and install a swinging bridge across a small creek. Both additions were intended to promote physical fitness in a place where more than a third smoke — both far above national averages.

Progress is slow. The path is used regularly. But drug addicts congregate daily by the bridge and it rarely gets traffic.

“There is a lot to overcome here,” Green said.

This story was produced through collaboration between NPR and Kaiser Health News, an editorially independent program of the Henry J. Kaiser Family Foundation, a nonpartisan health care policy research organization. You can follow Phil Galewitz on Twitter: @philgalewitz.

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